Returns & Exchanges
At ETHA Natural Botanicals, we want you to be completely satisfied with your sustainable fashion choices. If your items aren't a perfect fit, we offer a 30-day window for returns and exchanges on all unworn garments.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Place the items in their original packaging with all botanical-fiber tags attached to ensure the product remains in resellable condition.
Ship It Back
Affix the prepaid shipping label provided via the portal and drop your package off at any authorized shipping location.
Receive Your Refund
Once our warehouse inspects the returned garments, your refund or exchange will be processed within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing